AI - Shopsystem - E-Learning System - Ticketsystem - Marketing - Hosting

AI Expert

  • 25+ Years of Experience
  • AI Hybrid Solutions
  • AI Chatbots with Expert Knowledge
  • AI Sales Assistants
  • AI E-Learning Instructors
  • AI Tools (Planning & Development)
  • Machine Learning Solutions
  • AI Consulting
  • AI Planning
  • AI Development

Own Webshop

  • 25+ Years of Experience
  • Shopsystem/webshop software, ERP
  • Individualized webshop
  • Consultant, programmer, graphic designer/shop designer
  • Marketing, planning
  • Prozess optimisation
  • Info architecture
  • Interfaces

Own Learning Plattform

  • 25+ Years of Experience
  • E-Learning plattform, Learning plattform
  • Video course platform (ai blended)
  • Consultant, programmer, graphic designer
  • Marketing, planning
  • Process optimisation
  • Info architecture
  • Didactic prepearation of learning content
  • Interfaces

Own Ticketing System

  • 25+ Years of Experience
  • Quality Management & Business Intelligence
  • Ticket system, ticketing system, ticket tool, ticket solution
  • Consultant, programmer
  • Planning
  • Process optimisation
  • Interfaces

Marketing Expert

  • 25+ Jahre Erfahrung
  • Marketing consultant
  • Development of strategies
  • Internet concept
  • Social Media Marketing
  • Search Engine Optimisation SEO
  • Online PR
  • E-Commerce marketing
  • Conversion rate optimising
  • Webmarketing, Advertisement

Webspace & Server-Hosting

  • 30+ Years of Experience
  • 4TBit/sec band width (1-100GBit uplink)
  • 200x redundancy (wires)
  • Domain service
  • Highspeed webspace
  • Cloud server, cluster solutions, dedicated server
  • Server housing, rack colocation
  • Hosted Exchange
  • SMS gateway
  • Real data backup
  • Hack controlling
  • hight availability, speed, scalability
  • Consulting & Flexibility
Your Expert for

Create Your Own Ticket System

Tips from the Helpdesk Expert with 25+ Years of Experience

Are you looking for a way to optimize processes in your company, save manpower, and find emails faster? Then a dedicated ticketing system is the solution!

A well-implemented ticketing system offers numerous advantages:

  • Central Point of Contact: All inquiries and problems are recorded and managed in one place.
  • More Efficient Processing: Tickets can be prioritized, assigned, and tracked.
  • Improved Communication: Clear responsibilities and transparent status updates improve communication between employees and customers.
  • Time Savings: Automated workflows and templates reduce manual effort.
  • Improved Customer Satisfaction: Faster response times and structured processing lead to more satisfied customers.
  • Transparent Documentation: All processes are documented and can be traced at any time.

Implementing your own ticketing system can be complex. It is important to consider the specific requirements of your company and find a solution that is optimally tailored to your processes.

Why You Should Leave the Planning and Implementation to Our Experts:

  • Experience: We have 25+ years of experience in the field of helpdesk and ticketing systems.
  • Proven Solution: We offer a proven solution with which we can map every conceivable scenario.
  • Process Analysis and Optimization: We are happy to support you in analyzing and optimizing your processes.
  • Quality Management: We bring our experience in the field of quality management to the table.
  • Complete Concept: We are happy to develop a complete concept that takes all aspects of your ticketing system into account.
  • Individual Adaptation: An off-the-shelf ticketing system rarely fits perfectly. We adapt our solution individually to your needs.
  • Reduced Risk: Avoid costly wrong decisions and unnecessary waste of time through professional implementation.

Let us develop your perfect ticketing system together! We analyze your requirements, design a tailor-made solution, and support you during implementation. Benefit from our expertise and secure a competitive advantage.


Require a nonbinding counseling now: inquire now

Learn more about our helpdesk solution Support-System: Support-System

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Ischler Lebkuchen genießt seit 2007 erstklassige Beratung bei Irmler IT-Solutions, zum Vertrieb unserer traditionellen Lebkuchen in ganz Europa. Was wir besonders schätzen ist, dass die Software einfach zu bedienen ist und jeder Änderungswunsch sofort umgesetzt wird.

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