28.07.2004 - Support-System v3.0 - Helpdesk Solution
Over many years Irmler IT-Solutions develops and supports the Ticket- and Helpdesk System Support-System. The brand new version 3 ist now available. Tickets are now filed in a highly indexed data base, as a result they can be accessed faster than ever.
What is new in version 3?
- Backend mode: Ticket generation from eMails
- 2-level spam filter (spam words, spam addresss and spam domains)
- VReady made texts can now added with one mouse click
- Integrierted FAQ system
- Calendar with reminder function
- Faster than ever